At McConnell's Fine Ice Creams, our goal is to produce and serve our customers the finest ice creams in the world, in the most responsible and sustainable way possible. In the process, we hope to enrich and enliven the communities in which we live and work and leave the world just a little bit "sweeter" than we found it.
The McC's Events & Catering Program is looking for service staff members to join the team who fit the job description below.
Previous Experience & Qualifications:
- Food Service/Service Industry experience a plus
- Proven Customer Service skills
- Is able to work on their feet for long periods of time (is active & physically engaged)
- Understands how small details affect the big picture
- Can work independently but thrives as part of a team
- Has knowledge of food safety & sanitation practices (CA Food Handler card required within the first month of employment)
- Outstanding interpersonal skills
- Excellent verbal communication skills
- Open availability
- Reliable transportation
Personal Characteristics:
- Has a desire to learn and be challenged
- Extremely self motivated
- Energetic, upbeat, and enthusiastic, especially under pressure
- Inherently hospitable
- Has demonstrated creativity and problem-solving ability
- Has a natural desire to contribute positively to the world
- Is intelligent, kind, and a good communicator
- Has great work ethic
- Has high standards and an inherent desire for excellence
Events Staff Performance Expectations:
- Utilize all documents and resources to complete training
- Create and serve menu items
- Interact with and engage customers; Educate customers about the product and our company
- Work within a team to deliver a unique and extraordinary customer service experience
- Develop connections and friendships
- Work to maintain an immaculately clean workspace
- Adhere to and maintain systems & procedures
- Engage with the company and commit to continued training and learning
- Willingness to go the extra mile for customers and co-workers alike
Please send your resume and cover letter to events@mcconnells.com