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Shipping Schedule

Shipping ice cream is tricky business! Frozen shipments cannot be in transit over the weekend, so the destination, shipping method and day & time of checkout all impact when your order will arrive.

We estimate that your order will arrive within 2-10 business days from the day that we receive your order. Due to unprecedented demand for our ice cream, please allow 2-4 days of processing before your order ships. We're working as fast as we can to fulfill every order. You will receive an email with tracking information upon shipment. Thanks so much for your patience and support! 

  • Orders placed to residential addresses can arrive on Saturdays. We cannot schedule Saturday deliveries to commercial addresses.
  • We cannot ship on Friday, Saturday or Sunday.
  • We cannot ship to PO Boxes.

We ship our ice creams inside an insulated frozen shipper box, packed with dry ice to ensure your purchase arrives at its destination in perfect condition, within the time frame it's supposed to arrive. 

We offer the following shipping methods to the lower 48 states:

Ground: $14.99 flat rate PER BOX OF 9 PINTS. Orders should arrive within 1-3 business days of shipment.  

Standard Overnight: $99.99 flat rate PER BOX OF 9 PINTS. Orders arrive within 1 business day of shipment.

If you have any questions about when your order will ship or be delivered, please reach out by emailing info@mcconnells.com or calling the office at 805.963.8813 and we will be happy to help you!